Customer Activation and Growth

Build a customer-centric culture

New roles are being developed for go-to-market leadership positions. Chief Growth, Chief Customer, Chief Experience, and Chief Revenue leaders are in demand as companies seek to deepen customer engagement and enhance their customer’s experience. We find customer-centric talent who bring new perspectives and to differentiate businesses from their competitors.

Optimize board leadership

Companies globally are shifting their boards to achieve a strong combination of governance, operational, and customer experience, building a Board with the right mix of directors to provide a growth mindset in the face of changes in the marketplace, customer needs, and digital transformation. Our extensive work with boards and in developing board culture can help you identify the right leaders to drive long-term growth.

Embrace digital transformation

All consumer companies are undergoing digital transformation, from traditional CPG companies through to pure-play digital retailers, it is essential for firms to increase their investment in digital and embrace the transformation of the business. We help organizations across the digital transformation spectrum hire the best talent, providing leadership and cultural assessment to ensure success.

Customer-Centric Leaders

Global customer activation and growth leader